Frequently Asked Questions

A UTFI card is a personalized novelty collectible made for fun, gifting, and keepsakes. It is not an ID, credential, license, or official document.

Personalization options will vary by design and will be clearly listed on each product page before ordering.

UTFI is being built for customers in the United States and Canada. Production takes approximately one week; Standard and Express shipping transit estimates are listed separately on the Shipping page.

No. UTFI cards are personalized novelty collectibles and keepsakes. They are not government IDs, licenses, school-issued IDs, employee badges, access credentials, or official documents.

Expected personalization may include names, dates, colors, and short messages. Exact choices will vary by design and will be shown on each product page.

Photo-based designs are planned. Each product page will explain whether a photo is accepted and list the current file requirements before ordering.

Some future designs may accept artwork or a signature. Submit only material you own or are authorized to use; exact options will be stated by product.

UTFI is developing Campus, Friendship, Memory, Character, and Pet Profile Cards. Campus Cards are the featured category, while every category remains part of the broader personalized-keepsake collection.

Do not submit official IDs for imitation or request school logos, seals, access elements, government marks, or official-document replication. Campus Cards celebrate memories and must not resemble institutional credentials.

No. UTFI does not provide a separate design proof or customer approval step before production. Review every personalization detail carefully before placing the order.

Production takes approximately one week. This happens before shipping and is separate from the selected method’s transit time.

For customers in the United States and Canada, Standard Shipping costs USD $20 with an estimated transit time of 2–3 weeks. Express Shipping costs USD $60 with an estimated transit time of approximately one week. Transit begins after production.

Review names, dates, photos, and messages carefully before ordering because there is no separate proof-approval step. UTFI does not provide a free remake for an error in customer-submitted personalization or content. If UTFI makes a production or customization error, UTFI will remake the affected item at no additional charge.

Giftable and matching concepts are planned, but availability will vary by product. Only options shown on a live product page should be treated as available.